How can I place a custom order for a custom sign?
I am so overwhelmingly grateful for your support & business. But as my business evolves & demand for custom work has grown, it's still just little old me over here creating which means I often have to make hard choices! Due to preparing for upcoming shows and the holiday season, I am currently unable to accept any new custom orders at this time.
As always, I’m happy to discuss possible future ideas or if you happen to catch me at a slower time, I just might be able to squeeze it in! Feel free to email me at firstname.lastname@example.org for any questions regarding future custom work.
Thank you so much for supporting my small, handmade biz!! ❤️
I ordered a tee, when can I expect it to be delivered?
Each IJ tee is printed uniquely for you, on demand after placing your order. We use a local screen printer here in Indianapolis and let me tell you all, it is truly a form of art! Most orders are packaged and shipped out to you in 5-7 days. If for any reason it will be longer than 7 days, due to a back order issue, you'll receive an email updating you. If you need an order expedited, please feel free to email me at email@example.com and we will see if it’s a possibility!
Is the "LOCAL PICK UP" option still available?
Yes. If you are in or near where we are located in Fishers, IN, you have the option to save on shipping and pick up directly from us! While this option is no longer listed at checkout, you are still able to choose this option. Simply place your order, and once you receive your confirmation email, email firstname.lastname@example.org requesting Local Pick Up. You'll be refunded the $5 shipping fee and you'll receive additional information via email, on how to pick up your order once your items are ready for pick up. For additional questions regarding Local Pick Ups, please feel free to email email@example.com.
Where can I find your signs to purchase?
You'll be able to find a revolving gallery of pieces available for purchase soon! If you happen to be local to central Indiana, a selection of our tees at Time & Again Shop in Fortville, IN.
We also participate in several handmade markets throughout the year. Be sure to check on Facebook for our upcoming shows!
Is shipping included in your sign prices?
Yes. If shipping will be above the $5.00 shipping fee, then that will be added into the cost of the piece. For example, if shipping exceeds the $5.00 fee, then it will be detailed in the product description. Local Pick Up is also available. If you prefer this method, simply email firstname.lastname@example.org after placing your order, and you will be refunded the full shipping amount on the item If you have any other questions regarding shipping, please email email@example.com
Where can I find more information about where your tees are made?
We use Bella+Canvas tees for our basic, unisex fitted designed tees. They are a WRAP (Worldwide Responsible Accredited Production) Certified company. You can find more information on their website: https://www.bellacanvas.com/wrap-certification
For our boutique-style tees, such as our sleeveless, flowy, or slim hoodies, we use Alternative Apparel. They are also a WRAP Certified company that prides itself in it's social responsibility. You can find more information on their website: http://www.alternativeapparel.com/social-responsibility
How do I order wholesale?
Please contact firstname.lastname@example.org for more information on wholesale.
What's your return & exchange policy on IJ tees?
We so appreciate your business and want you to be 100% happy with your purchase! If for any reason an item needs to be returned or exchanged, please contact email@example.com, and we will make it right!
Tees may be returned or exchanged if shipped or postmarked within 30 days of customer taking delivery. Products must be returned in their original condition. Returned items must be free of odors (e.g. cigarette smoke, perfume, etc.), unworn, unwashed and unaltered in any way.
If you are a customer and your order is eligible for return, please contact firstname.lastname@example.org to request a prepaid shipping label.
When your order has been returned to us, we will issue a full refund less the cost of return shipping charges. You will be notified of the complete return transaction and refund via email.